Chevrolet Bolt EV Kena Recall Kerana Risiko Kebakaran

Pemilik Bolt Sila Pakir Kereta Anda Di Luar

Panggilan Balik seperti ini amat membimbangkan kerana memerlukan masa bertahun-tahun bagi pengeluar kenderaan untuk mendapat tahu. Sementara itu, kemungkinan risiko nyawa menyebabkan agensi kerajaan sedar betapa perlunya mereka memberi tekanan kepada pengeluar kereta dan rakan teknologi mereka untuk bertanggung jawab atas kesalahan mereka.

Chevrolet baru saja mengeluarkan arahan penarikan balik untuk kenderaan elektrik Bolt 2017-2019 mereka kerana kemungkinan risiko kebakaran. Penarikan balik ini menjejaskan sekitar 50,900 kenderaan Bolt di mana pek sel bateri kenderaan boleh terbakar dari dalam walaupun kenderaan elektrik itu sedang parkir dan padam.

Pada tahun 2019, pengeluar EV China NIO juga mengeluarkan arahan panggilan balik yang serupa apabila semua SUV ES8 elektrik yang dijual pada masa itu mempunyai risiko overheating dan pembakaran spontan dalam pek bateri mereka. Sebanyak 4,803 kenderaan ditarik balik dan ini menyebabkan NIO mengubah teknologi baterinya. Baru-baru ini, pada Oktober 2020 BMW North America menarik balik semua hibrid plug-in mereka yang dijual di Amerika antara Januari dan September untuk kemungkinan risiko kebakaran juga. BMW mendapatkan bateri mereka dari Samsung dan CATL.

SIARAN MEDIA

As you may be aware, the National Highway Traffic Safety Administration (NHTSA) launched an investigation into a few reports the agency received from Chevrolet Bolt EV owners about potential fires. GM had already been investigating these reports prior to that announcement, in cooperation with NHTSA.

We wanted you to hear directly from Chevrolet about your vehicle and what you can expect from us. General Motors and Chevrolet have decided to voluntarily recall select 2017-2019 model-year Chevrolet Bolt EVs with high voltage batteries produced at LG Chem’s Ochang, Korea facility that may pose a risk of fire when charged to full, or very close to full, capacity.

The safety of our products is the highest priority for the entire GM and Chevrolet team. We are working around the clock on our continued investigation. 

We will be providing our dealers with a software update beginning November 17, 2020 that will limit the charge for all the vehicles in this population to 90% while we continue to investigate the cause of these incidents. In the meantime, we know that the safety of our owners and their families is paramount, which is why we’re asking owners to take the following steps now that will limit the charge capacity to 90% and reduce the risk of fire.

If you have a 2017 or 2018 model-year Bolt EV:

• Change the vehicle charge settings to use the Hill Top Reserve option

If you have a 2019 model-year Bolt EV:

• Change the vehicle charge settings to enable Target Charge Level at 90%

If you are unable to successfully make these changes, or do not feel comfortable making these changes, we ask you to not park your car in your garage or carport until after you have visited your dealer.

We recommend scheduling a service appointment with your dealership beginning November 17th to update the vehicle’s battery software to automatically limit the maximum state of charge to 90 percent. Our engineers are working around the clock to identify a permanent fix and we intend to deploy a final remedy to remove the 90 percent limitation as quickly as possible after the first of the year, 2021.

FOR MORE INFORMATION: Contact our dedicated customer support team, Chevrolet EV Concierge 1-833-EVCHEVY available Monday through Friday from 8:00am – 7:00pm EST. Contact your preferred Chevrolet EV dealer